Ilcsi Loyalty Program

Now all your purchases get you valuable points! 

After registration, for every 5 EUR spent with us, we credit 1 loyalty point, which is worth 0.1 EUR in your next purchase! What's more, as a registered customer, you can even collect extra points as part of some of our promotions. Sounds good, right? 

What is the Ilcsi Residential Online Loyalty Program?

With the Ilcsi Residential Online Loyalty Program, you can collect valuable loyalty points by shopping on the official sites of llcsi, if you are a registered residential user. You can redeem these points with your next purchase.

What is the Ilcsi Residential Online Loyalty Program?

With the Ilcsi Residential Online Loyalty Program, you can collect valuable loyalty points by shopping on the official sites of llcsi, if you are a registered residential user. You can redeem these points with your next purchase.

Who can participate in the program?

You can participate in the Ilcsi loyalty program if you are over 18 years old and a registered residential user on our site.

How can I participate in the program?

When you register on our site, by accepting the General Terms and Conditions and the Data Management Declaration, you are automatically included in the Ilcsi Residential Online Loyalty Program, so you do not need to apply separately.

Unfortunately, if you have a professional registration (i.e. you are a student, beautician or representative), you cannot join this Program.

Participation in the Program is free of charge and does not oblige you to make a purchase on the Ilcsi.com website.

How does the point collection work?

Loyalty points can only be credited to registered residential customers. You can collect loyalty points on your virtual registered account.

If you purchase without valid registration, or if you do not log into your registered user account when purchasing, or if you use a different e-mail address to log in, we will unfortunately not be able to credit your points for the given order.

The Program is only linked to one currency (HUF, EUR, PLN), Programs between different currencies or countries are not interoperable. So, if you have collected HUF points, you will only be able to redeem them on the HUF page.

When collecting points, you can only collect whole points, you cannot collect fractional points.

How much do my points worth?

In case of purchase, 1 EUR point is credited for every 5 EUR of specified service or product. 1 EUR point can be redeemed at a value of 0.1 EUR.

How can I collect points?

You can only collect your loyalty points by purchasing and paying for specific products and services indicated on the website. It is possible to collect points even with products on sale, services, Ilcsim products and products purchased with a coupon, however, loyalty points are not credited for free product samples, gifts or shipping and packaging fees.

Loyalty points are credited after the order, but no later than the following 10th working days. They can immidaitely be viewed in your registered account. In this case, you can even redeem them immediately for your next purchase.

Maximum how many points can I collect?

There is no limit to the maximum number of points that can be collected, and Ilcsi reserves the right to determine and credit extra points for certain products or services during individual promotions.

Where can I check how many points I have?

You can view your current point balance and the data of crediting and usage of your points in your registered user account.

Can I lose points?

This is also possible, but only if you return a product, Ilcsi will deduct the points credited for the given purchase from your points balance.

If the cancellation is partial, i.e. you do not return all of the products you purchased at the same time, Ilcsi will only deduct points credited for the product or service affected by the cancellation from your points balance.

Points will also be deducted if there is any obvious error, abuse or fraud with regard to the points balance, therefore Ilcsi reserves the right not to account for the loyalty points due to the illegal accumulation of loyalty points, or to withdraw the points that have been settled.

If you have already used the same number of points before the point deduction according to the above, then your point balance can be negative, in which case the points you collect later are first used to fill up your negative point balance and only then will your point balance be actually increased positively, after the deficit has been filled in its entirety.

How can I redeem my points?

You can redeem the points for all products and services available for purchase on the website, by paying part or all of the purchase price by using the value of your points. So the point value is deducted from the total basket value - up to the total basket value.

You can also use your points for products purchased with a discount or coupon. In the case of promotions with a value limit, the basket value reduced by the loyalty points used is taken into account. In other words, if your basket does not reach the discount value with the loyalty points used, you will not be entitled to the discount or gift announced in the given limited-value promotion.

You cannot redeem your loyalty points directly for cash, and you cannot transfer them to another person.

How can I leave the  Residential Online Loyalty Program?

Since the Program is linked to the registration and is an inseparable part of it, cancelling it is only possible if your entire registered account is deleted. The cancellation of the registration can be initiated by clicking on the Request profile deletion function after entering the registered account. Your unused loyalty points are automatically deleted when you delete your registered profile.

Ilcsi reserves the right to unilaterally modify or cancel the Program or some of its conditions at any time. In the event of termination of the Program, Ilcsi will provide information about this to customers participating in the program, and then on the 30th day after sending out the information, the unused point values will be deleted.

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